Description

Cash Receivable Technician (Accounting Technician, Senior)

US-OR-Portland

Requisition ID: 2025-35774
Position Category: Hospital/Clinic Support
Job Type: AFSCME union represented
Position Type: Regular Full-Time
Posting Department: Patient Business Services
Posting Salary Range: $25.33 - $34.26 per hour, with offer based on experience, education and internal equity
Posting FTE: 1.00
Posting Schedule: Monday - Friday
Posting Hours: 8:00am - 4:30pm
HR Mission: Central Services
Drug Testable: No

Department Overview

This position has a direct impact on cash collections, reimbursement, days of revenue, net revenue, and customer service.

Function/Duties of Position

Electronic & Wires

• Responsible for the accurate and timely posting of over 20 ERA insurance companies.
• Receive daily wire payment from the bank. In EPIC, download remits, reconcile with correct payment. Print needed reports in EPIC for account reconciliation, ensure all payments posted, if some "error out", research why and resolve by manually posting.
• Make independent judgments and decisions; ensure accuracy of posting.
• Analyze accounts and remits for complex payments, take-backs and punch credits.
• Ensure all necessary documentation is provided and complete to make necessary decisions.
• Contact insurance/third party or patient as necessary.
• Performs complex data entry.
• Access bank website and review/print reports as needed for balancing and deposit reporting.
• Process insurance lock box service work by posting ERA payments accurately and timely, making sure errors are fixed timely in the ODC system. Make independent judgments and decisions.
• Ensure all necessary documentation is provided and complete to make necessary decisions.
• Process patient payment lockbox ERA timely and accurately. Print and review banking deposit reports.
• Research and transfer payments from all lockbox clearing accounts to correct patient accounts. Make independent judgments and decisions; ensure accuracy of posting. Contact insurance/third party or patient as necessary. Performs complex data entry.
• Complete Excel spreadsheet for payments needing to be Journaled to another department.
• Respond to inquiries (calls and emails) about cash handling, payments and deposits. Explain and clarify processes and procedures to customers. Respond to inquiries timely and professionally.

PBS, UMG cash and HFS deposits to the bank

• Accurately reporting work.
• Complete deposit forms and timely give paperwork to CPO for entering in to Oracle. Receive Oracle receipts from CPO and verify GL number was entered correctly.
• Monitor multiple EPIC clearing accounts, make sure entries are cleared from them timely and accurately.
• Manually post payments to patient accounts from VA, Champ VA and other non-ERA remits. These payments must be posted accurately and timely.
• Prepare posted batches for scanning by an offsite service by accurately
  completing forms and following the outsourced company's procedures.
• Open insurance and patient payments, review checks for deposit ability.
• Held to a high level of accuracy and honesty in working with cash and checks.
• Create and maintain Excel spreadsheets, work with complex macros.
• Update and create procedures for work processes.

Performs as backup for other Cash duties

• Work ODC meeting daily vendor requirements and timelines.
• Pull bank card reports from bank sites and post/process to correct patient accounts.
• Other duties as assigned within the scope of the established class specifications, team support and environmental activities.

Required Qualifications

• Completion of Associate's degree in accounting/bookkeeping and 1 year of experience; OR

• Two years of accounting technician/bookkeeping experience; OR

• Equivalent combination of education and experience.

Preferred Qualifications

• Work experience must have occurred within six months of hire date and include hospital business office experience, customer service experience, data entry key touch experience (125 spm with accuracy) and typing with 45wpm.
• Ability to use Multiple System applications:
  • Epic Resolute Hospital Billing
  • Epic Resolute Professional Billing
  • UKG/Kronos
  • Word
  • Excel
  • MicroSoft Office Suite
  • Outlook
  • Bank websites
  • Insurance websites
  • ODC website

Additional Details

Working from home, with 2 to 3 days in the office as needed. During the first 6 months for training this may be in the office more often. Back-up to other in-office duties as needed.

 

Benefits

• Healthcare covered 100% for full-time employees and 88% for dependents.
  
• $25K of term life insurance provided at no cost to the employee.
  
• Two separate above market pension plans to choose from.
  
• Vacation - up to 200 hours per year depending on length of service.
  
• Sick Leave - up to 96 hours per year.
  
• 8 paid holidays per year.
  
• Substantial Tri-Met and C-Tran discounts.
  
• Childcare service discounts.
  
• Employee discounts to local and major businesses.
  
• Additional Programs including Tuition Reimbursement and Employee Assistance Program.

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